Clinical Practice



September 2010
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  • 32nd Annual International Conference of the IEEE Engineering in Medicine and Biology Society
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  • 32nd Annual International Conference of the IEEE Engineering in Medicine and Biology Society
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  • 32nd Annual International Conference of the IEEE Engineering in Medicine and Biology Society
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  • 32nd Annual International Conference of the IEEE Engineering in Medicine and Biology Society
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Vocera Communication System

Vocera is a mobile communications system that provides hands-free instant voice communication among members logged onto a Vocera wireless network. This system includes features such as speech recognition, call display, conference calling, group messaging, call transfer and forwarding, voicemail, etc.
 
Vocera Background
 
The implementation of this technology was made possible through a donation to the W21C from the Calgary Health Trust
  • Roll Out-Phase 1 (Unit specific), ‘Go Live’ March 2008
  • Roll Out-Phase 2 Nurse Call
  • Integration Research and evaluation-along conducted along the way.
Nurse with Vocera
Research Background
 
The W21C serves as a Vocera test site for the technology which will create internal expertise, experience and knowledge for decision making for future applications for Vocera throughout the province. Through a variety of research initiatives the W21C will have the ability to translate findings and experience back to the province regarding future implementations, hospital design, and technological improvement surrounding the use of Vocera.
 
Working Together Today
 
The W21C has developed a multidisciplinary Working Group, including a number of clinical leaders, to support a range of research agendas and to ensure that all stakeholders have the ability to be involved and engaged within the project.
 
Some Current Research Concepts
  • What is the impact on provider well being, staff satisfaction and stress?
  • Impact on nurse shift change (i.e. type of information communicated, way in which it is communicated, spatial movement of nurses). Inform potential innovation design.
  • Time - How long does it take a nurse to respond to a call pre a post deployment?
  • Time - How long does it take a provider to respond to a patient call bell (pre and post)?
  • Flow-Number of steps a nurse takes per shift (pre and post). Number of overhead pages (pre and post).
  • Identify issues that arise during the implementation of Vocera and to document how are these issues handled and resolved.
  • Contribute to the development of guidelines and best practices for future Vocera implementations.
 
Questions?
For more information about Vocera, please contact Shandra Kimpton.