2018 Certificate Course in Patient Safety & Quality Management Presentation Day

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2018 Certificate Course in Patient Safety & Quality Management Presentation Day

March 9 @ 8:30 am - 3:15 pm


Join us for the wrap-up of the 2017-18 course participants and a special keynote address from Gordon Smith, titled “Aircraft Carriers, Nuclear Power & Healthcare. What do they have in common? Not enough! (Unfortunately.) Getting to High Reliability in Healthcare.”

Mr. Smith’s 0900 MST talk will also be available through a livestream on the HQCA website (please follow the hyperlink).



0830 – 0900 Coffee & Refreshments

0900 – 1015 Keynote Speaker & Questions (available via livestream)

1015 – 1035 Coffee Break

1035 – 1150 Group 1 Presentation & Poster Sessions

1250 – 1400 Group 2 Presentation & Poster Sessions

1400 – 1510 Group 3 Presentation & Poster Sessions

1515 Wine & Cheese Awards Reception (HRIC Atrium)


Gordon Smith

Gordon Smith is a Consultant with HPI. Gordon brings 38 years of High Reliability leadership and organizing experience in civilian and military aviation, the energy industry and healthcare. A former naval flight officer with 26 years of leadership and training experience in the US Navy, he has flown over 3,000 accident-free flight hours in the F-14 and EA-6B, including combat missions in Iraq and Afghanistan. Gordon served in numerous positions designed to improve reliability in complex systems, including Training and Standardization Officer, Quality Assurance Officer, Safety Officer and Operations Officer. He commanded a squadron during a record-breaking deployment in support of Operation Enduring Freedom. While serving as the Air Officer (Air Boss) aboard the USS JOHN C STENNIS he directed all aspects of incident-free flight operations during a deployment to the western Pacific. He also developed new procedures for the first-ever simultaneous fixed-wing and helicopter operations aboard a Nimitz-class aircraft carrier. Gordon has also served on aircraft mishap investigation and Field Naval Aviator Evaluation Boards, as well as human factors councils, tasked with uncovering root causes of aviation mishaps. As the lead safety training consultant onboard offshore drilling rigs he performed hands-on coaching in High Reliability Leadership and Hazard Identification resulting in Zero Incident Operations.





March 9
8:30 am - 3:15 pm


W21C Research and Innovation Centre


Theatre 4, Health Sciences Centre
3330 Hospital Drive NW
Calgary, AB T2N 4N1 Canada
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