2019 Certificate Course in Patient Safety & Quality Management Presentation Day

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2019 Certificate Course in Patient Safety & Quality Management Presentation Day

March 8, 2019 @ 8:30 am - 3:10 pm

Join us for the wrap-up of the 2018/19 course with project presentations from course participants and a special keynote presentation:

“Translating Measuring and Monitoring Safety to the Canadian Healthcare System: Establishing Proof of Concept and Scale-Up Strategies”

Dr. G. Ross Baker, PhD
Professor and Program Director, Quality Improvement and Patient Safety, Institute of Health Policy, Management and Evaluation, University of Toronto. 

Charles Vincent, Susan Burnett and Jane Carthey developed the Measuring and Monitoring Framework for Safety in 2013 in the UK as an approach to broaden the capabilities of front-line teams, leadership and boards to understand and improve patient safety. The framework has been tested in a Canadian demonstration project involving 8 teams from 7 organizations across Canada. Teams in the Canadian project successfully applied the framework in a range of clinical environments, but often struggled to fully embrace the new ways of thinking required. This presentation will outline the rationale for a new approach to thinking and acting on safety, identify key lessons learned in the demonstration project and outline the challenges of scaling up these efforts in Canadian healthcare.


0830 – 0900 Coffee & Refreshments

0900 – 1015 Keynote Presentation from Dr. Ross Baker followed by Q&A

1015 – 1035 Coffee Break

1035 – 1150 Group 1 Presentation & Poster Sessions

1250 – 1400 Group 2 Presentation & Poster Sessions

1400 – 1510 Group 3 Presentation & Poster Sessions



G. Ross Baker, Ph.D., is a professor in the Institute of Health Policy, Management and Evaluation at the University of Toronto and Program Lead in Quality Improvement and Patient Safety. Ross is co-lead for IDEAS (Improving and Driving Excellence Across Sectors), a large quality improvement-training program in Ontario.

Ross’ recent research projects include an edited book of case studies on patient engagement strategies, a demonstration project that assesses an innovative approach to monitoring and measuring patient safety, and an analysis of inter-professional team dynamics in quality improvement.

Ross led a team that published a book of case studies in 2008 on High Performing Health Care Systems: Quality by Design. In 2015 he published an update on this analysis on key elements of a high performing healthcare systems in a paper commissioned by the Ontario Hospital Association. This analysis provided a framework for the recent OHA Strategic Plan.

Ross currently serves as Chair of the Safety and Quality Committee and board member of the University Health Network (Toronto), a member of the Saskatchewan Health Quality Council board, board and on the advisory board for Closing the Gap Healthcare.

In October 2017 Ross Baker received the Barer Flood Prize from the Institute of Health Services and Policy Research of the Canadian Institutes of Health Services Research in recognition of his “outstanding contribution to health services and policy research, policy and/or care delivery in Canada.”


Cumming School of MedicineHQCA


March 8, 2019
8:30 am - 3:10 pm


W21C Research and Innovation Centre
View Organizer Website


Theatre 4, Health Sciences Centre
3330 Hospital Drive NW
Calgary, AB T2N 4N1 Canada
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