As a researcher cross-appointed between the Haskayne School of Business (Entrepreneurship & Innovation and Strategy) and the Faculty of Medicine, Dr Chad Saunders is particularly well suited as the eHealth Services and Strategy Lead with W21C. His program of research focuses on how to strategically facilitate innovation in the ‘back office’ processes of health care (e.g., management of projects, research, human resources, and financial systems), leverage technology for collaboration among researchers, clinicians and patients, and to inform policy on the interplay among these dimensions. Dr Saunders’ strengths lend themselves to W21C’s work in developing innovative models of care, and advising on the strategic development of technical devices. He has also contributed to the creation and refinement of the W21C business plan.