Greg Hallihan completed his MASc in Mechanical and Industrial Engineering at the University of Toronto in 2012, and his BA in Psychology at the University of Calgary in 2010. He has been involved with the W21C Human Factors team since 2012, with a focus on the application of Human Factors, Usability and User Experience methodologies in the design and evaluation of healthcare technologies, environments, and systems. Greg is currently the W21C Human Factors Program Manager, responsible for identifying and developing new opportunities for the Human Factors team to enhance patient safety and quality of care, through cross-faculty engagement, educational initiatives, and industry collaborations.