Our Key Services and Teams

Regulatory Applications and Submissions
Regulatory submissions in clinical trials are the documents and data packages submitted to health authorities like the FDA or Health Canada, seeking approval to conduct a clinical trial or market a new drug or medical device. These submissions are crucial for demonstrating the safety and effectiveness of a product before it can be used in humans and ultimately sold to the public.
Trial Design & Coordination
Clinical trial design involves selecting the appropriate structure and procedures to investigate a specific research question in a clinical setting. It’s a crucial aspect of clinical research, aiming to assess the safety and efficacy of interventions while minimizing bias and maximizing the reliability of results.
Medical & Scientific Oversight
Provision of medical expertise for clinical integrity, validity, and safety for the design and duration of the trial.
Sample Collection
Collection of biological materials and transport to a laboratory for third-party analysis (including onsite phlebotomy and venipuncture services).

Usability Testing
A method to evaluate a product or service by putting it into the hands of the end-users. Usability testing can be applied at any stage of development. Identifying and addressing usability problems early in the development process is more cost-effective, and results in more usable and satisfying products.
UX/UI Design and Development
The user experience (UX) of digital interface focuses on understanding all aspects that contribute to the end user’s interaction with the system. The inclusion of UX design throughout the entire development process will help you understand and map user needs, product goals, and provide recommendations to mitigate potential usability issues. Digital interfaces can include websites, online platforms, and mobile applications.
Simulation
Clinical simulations can evaluate new clinical pathways, identify process improvement and optimization, and enhance hands-on learning experiences. W21C’s Healthcare Human Factors Simulation Laboratory, a highly adaptable observational environment, can be configured to create realistic scenarios and spaces that are comparable to actual healthcare environments.
Evaluation of Systems and Spaces
Assessment of the safety and efficacy of physical spaces such as facility layouts, workstation configurations, and hospital rooms. In addition to understanding the processes and variables of the health care system as whole. Both these evaluation methods can be paired with an interactive design of the environment.

Literature Reviews
Examination and summary of current published information and the state of a topic to inform future research in the area. Support can be provided with identification of the type of literature search required, establishing the relevant databases, search strategy design, data synthesis and interpretation, and writing.
Ethics Development and Management
Examination and summary of current published information and the state of a topic to inform future research in the area. Support can be provided with identification of the type of literature search required, establishing the relevant databases, search strategy design, data synthesis and interpretation, and writing.
Participant Screening and Recruitment
Support includes the identification and randomization of eligible study participants, development of study recruitment materials, obtaining participant consent, and the administration of an intervention.
Data Analysis
Data analysis involves critically evaluating and synthesizing the findings of studies to identify patterns, trends, and gaps in the research.
W21C reviews all new services requests to ensure that the project fits within the mandate of the W21C and is aligned with the team’s research expertise and capacity. To set up a meeting to review your project’s needs, please first fill out the project intake form. Based on this we will work with you to develop a plan and identify resources to get you moving in the right direction.






