Human Factors in Healthcare

The W21C program at the University of Calgary, in collaboration with HQCA, and Continuing Medical Education, is offering an accredited multi-day course that will discuss the role of Human Factors in Healthcare including, how to conduct evaluations of human error, icons and labels, digital interfaces, equipment procurement, processes, and physical environments. Participants will have opportunities for the application of Human Factors knowledge and methods through course modules covering case studies and methodologies in various clinical areas.

Registration for this course is closed.

For course inquiries, please contact

Course Information

Title:  Human Factors in Healthcare
Duration:  21 hours
Structure:  3 seven-hour sessions
Cost: $300

Continuing Medical Education Credits:
This event is an Accredited Group Learning Activity (Section 3) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada and approved by the University of Calgary Office of Continuing Medical Education and Professional Development.

This course has been approved as a one-credit-per-hour session by the College of Family Physicians of Canada.

Course Objectives
By the end of this course the attendees will be able to:

  • Understand and describe what the applicability of human factors in healthcare.
  • Recognize when Human Factors considerations or involvement is applicable in the work I do.
  • Meaningfully involve end users to enhance quality improvement and patient safety.

Who Should Attend?
Physicians, nurses, allied health care professionals, health professions learners, hospital administrators, and health systems managers.


Greg Hallihan – Human Factors Program Manger, W21C
Jonas Shultz – Human Factors Specialist, HQCA


Registration for this course is closed.
For course inquiries, please contact