The W21C Human Factors Program helps make healthcare technologies, environments and processes safer, more efficient and more satisfying for the people that use them.

Human Factors

Human Factors is about understanding how people interact with the world around them, physically and psychologically. In health care, we focus on people’s interactions with things like medical devices, hospital environments, and information technologies.

This understanding is the foundation for designing health care that works for the people who have to use it. From ambulances to apps, Human Factors researchers focus on improving the health system by changing the things people use, not the people who use them.

For more information on W21C’s Human Factors Program, please contact: Greg Hallihan.

Interested in learning more about Human Factors applications and methodologies in health care? Register for the Human Factors in Healthcare Course in Calgary starting May 31, 2019.

The Human Factors Team provides expertise in:

Usability & User Experience

Environmental Design & Evaluation

Safety & Simulation

What We Do

The W21C Human Factors program works with academics, health system stakeholders, and industry partners to help better understand the relationships between people, technologies, environments and processes.

The program provides insight into these relationships through a variety of methodologies that leverage the infrastructure of the HHFSL and our expertise. From Literature Reviews to Summative Usability Testing, the program’s focus is on applying a diverse range of methodologies to improve system usability, support evidence-based decision making, and contribute to better healthcare.